Deep dive into the core concepts of DevOps and Agile methodologies. This course is designed to bridge the gap between software development and IT operations by helping you understand the philosophy, process, and tools that power modern software delivery.
Understand landscape of tools within DevOps. Source code version control system - Git
Learn the fundamentals of tech support, including troubleshooting, system operations, ticketing tools, basic networking, and customer handling skills — all essential for real-world tech support roles.
Handle real-world tech issues, provide excellent support, and confidently pursue entry-level tech support roles.